Cancellation Policy

*NEW ONLINE CANCELLATION POLICY FOR OUR ONLINE CLASSES*

You must give at least 5 days (120 hours) notice of cancellation for our online events in order to guarantee your credit back on your account. If you cancel your place during this time, you may get your credit back, but only if your place is filled. But please note some events close prior to the workshop where no one can take your place.

All events will close prior to the start time of an event and the closing time of each event will vary. This will range from 0-72 hours. If you cancel your place on an event when it is closed, you will not be able to request a credit note.

If the workshop leader has to cancel, we will reschedule the event and offer you your credit back if you can not make the new date.

On all purchases made from April 2020 onwards, you have the option of emailing us to request that any credit on your account is to be refunded back to your card/Paypal account. You have 30 days from the date you paid for the credit to request this. After 30 days we can not process your refund and the money will have to remain on your account as credit.

By paying you agree to these terms.

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